:root{
  --radius: 16px;
  --hairline: rgba(255, 255, 255, 0.45);
  --hairline-strong: rgba(255, 255, 255, 0.65);
  
  /* Assemblies of God Brand Colors */
  --navy: #2F3080;
  --navy-dark: #1F2060;
  --gold: #EEDF10;
  --lavender: #B4B8DA;
  --lavender-light: #E7E8F3;
  --white: #FFFFFF;
  --ink: #1A1A1A;

  /* Neumorphic Double Shadows (soft light & dark shadow) */
  --neu-flat: 8px 8px 24px rgba(180, 184, 218, 0.42), -8px -8px 24px rgba(255, 255, 255, 0.95);
  --neu-flat-hover: 4px 4px 12px rgba(180, 184, 218, 0.35), -4px -4px 12px rgba(255, 255, 255, 0.95);
  --neu-inset: inset 4px 4px 8px rgba(180, 184, 218, 0.3), inset -4px -4px 8px rgba(255, 255, 255, 0.9);
  --neu-inset-focus: inset 2px 2px 5px rgba(180, 184, 218, 0.2), inset -2px -2px 5px rgba(255, 255, 255, 0.9), 0 0 0 3px rgba(47, 48, 128, 0.15);

  /* Glassmorphism Variables */
  --glass-bg: rgba(255, 255, 255, 0.65);
  --glass-bg-hover: rgba(255, 255, 255, 0.75);
  --glass-blur: blur(16px);
  --glass-border: 1px solid rgba(255, 255, 255, 0.55);

  /* Standard Theme Overrides */
  --shadow-sm: 4px 4px 10px rgba(180, 184, 218, 0.25), -4px -4px 10px rgba(255, 255, 255, 0.85);
  --shadow-md: var(--neu-flat);
  --shadow-lg: 0 20px 50px rgba(35, 37, 102, 0.12), inset 0 1px 0 rgba(255, 255, 255, 0.4);
  --ring-navy: 0 0 0 3px rgba(47, 48, 128, 0.15);
  --ring-gold: 0 0 0 3px rgba(238, 223, 16, 0.4);
  --ease-out: cubic-bezier(.22, .61, .36, 1);
}

*{
  -webkit-tap-highlight-color: transparent;
}
body{
  -webkit-font-smoothing: antialiased;
  text-rendering: optimizeLegibility;
  color-scheme: light;
}
::selection{ background: rgba(47, 48, 128, 0.18); }
input::placeholder, textarea::placeholder{ color: #9aa0bb; }

:focus-visible{
  outline: 3px solid var(--gold);
  outline-offset: 2px;
}
input:focus-visible, textarea:focus-visible, select:focus-visible{ outline: none; }

header.brand{
  position: relative;
  box-shadow: inset 0 -1px 0 rgba(238, 223, 16, 0.28), inset 0 26px 60px -34px rgba(238, 223, 16, 0.35);
}
header.brand img{
  filter: drop-shadow(0 4px 10px rgba(0, 0, 0, 0.18));
}
header.brand .region{ letter-spacing: .18em; }
header.brand h1{ text-shadow: 0 2px 10px rgba(0, 0, 0, 0.25); }

/* Blended Glassmorphic & Neumorphic Cards */
.card {
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: var(--glass-border) !important;
  border-radius: 16px;
  box-shadow: var(--neu-flat);
  transition: transform 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out), border-color 0.2s var(--ease-out);
}
.card:hover {
  transform: translateY(-2px);
  box-shadow: var(--neu-flat-hover);
}
.card h2{ letter-spacing: .01em; }

/* Elegant Glass-Neumorphic Step Selection Segment */
.ribbon {
  background: rgba(180, 184, 218, 0.15);
  border: 1px solid rgba(255, 255, 255, 0.4);
  box-shadow: var(--neu-inset);
  overflow: visible;
  gap: 4px;
  padding: 6px;
  border-radius: 14px;
}
.ribbon .seg {
  border-radius: 10px;
  border-bottom: 0;
  opacity: .55;
  color: var(--navy);
  font-weight: 600;
  transition: background 0.25s var(--ease-out), color 0.25s var(--ease-out), opacity 0.25s var(--ease-out), box-shadow 0.25s var(--ease-out);
  position: relative;
}
.ribbon .seg.done { opacity: .85; }
.ribbon .seg.active {
  background: rgba(255, 255, 255, 0.72);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  color: var(--navy);
  opacity: 1;
  box-shadow: var(--shadow-sm);
}
.ribbon .seg.active::after {
  content: "";
  position: absolute;
  left: 50%;
  bottom: 3px;
  transform: translateX(-50%);
  width: 5px;
  height: 5px;
  border-radius: 50%;
  background: var(--gold);
}

/* Glass-Neumorphic Officer Select Cards */
.officer-card {
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: var(--glass-border);
  border-radius: 14px;
  box-shadow: var(--neu-flat);
  transition: transform 0.2s var(--ease-out), border-color 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out);
}
.officer-card:hover {
  transform: translateY(-3px);
  border-color: var(--navy);
  box-shadow: var(--neu-flat-hover);
}
.officer-card .eyebrow{ letter-spacing: .12em; }

/* Filter Chips & Selection Slots */
.chip, .officer-chip, .slot {
  background: rgba(255, 255, 255, 0.65);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: var(--glass-border) !important;
  box-shadow: var(--neu-flat);
  color: var(--navy);
  font-weight: 600;
  transition: background-color 0.2s var(--ease-out), color 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out), transform 0.2s var(--ease-out);
}
.chip:hover, .officer-chip:hover, .slot:not(:disabled):hover {
  transform: translateY(-1.5px);
  box-shadow: var(--neu-flat-hover);
}
.chip.selected, .officer-chip.active, .slot.selected {
  background: var(--navy);
  background-image: linear-gradient(135deg, var(--navy) 0%, var(--navy-dark) 100%);
  border-color: var(--navy) !important;
  color: var(--white);
  box-shadow: inset 3px 3px 6px rgba(0,0,0,0.25), inset -3px -3px 6px rgba(255,255,255,0.1), 0 4px 10px rgba(47, 48, 128, 0.22);
}

/* Extruded High-Gloss Primary Buttons with Sparing Gold Active Highlights */
button.primary {
  background-color: var(--navy);
  background-image: linear-gradient(135deg, #3f419d 0%, var(--navy) 50%, var(--navy-dark) 100%);
  border-radius: 12px;
  border: 1px solid rgba(255, 255, 255, 0.15);
  box-shadow: 4px 4px 12px rgba(180, 184, 218, 0.42), -4px -4px 12px rgba(255, 255, 255, 0.85), inset 0 1px 1px rgba(255, 255, 255, 0.25);
  color: var(--white);
  transition: transform 0.18s var(--ease-out), box-shadow 0.18s var(--ease-out), filter 0.18s var(--ease-out);
}
button.primary:hover:not(:disabled) {
  transform: translateY(-1.5px);
  filter: brightness(1.05);
  box-shadow: 6px 6px 18px rgba(180, 184, 218, 0.48), -6px -6px 18px rgba(255, 255, 255, 0.9), inset 0 1px 1px rgba(255, 255, 255, 0.3);
}
button.primary:active:not(:disabled) {
  transform: translateY(0.5px);
  box-shadow: inset 3px 3px 6px rgba(0, 0, 0, 0.25), inset -3px -3px 6px rgba(255, 255, 255, 0.1);
}

/* Neumorphic Secondary, Danger, and Gold Buttons */
button.secondary {
  background: rgba(240, 241, 249, 0.65);
  border: 1px solid rgba(255, 255, 255, 0.6);
  box-shadow: 3px 3px 8px rgba(180, 184, 218, 0.35), -3px -3px 8px rgba(255, 255, 255, 0.95);
  color: var(--navy);
  border-radius: 12px;
  transition: transform 0.18s var(--ease-out), box-shadow 0.18s var(--ease-out), background-color 0.18s var(--ease-out);
}
button.secondary:hover {
  transform: translateY(-1px);
  background: rgba(240, 241, 249, 0.8);
  box-shadow: 1px 1px 3px rgba(180, 184, 218, 0.2), -1px -1px 3px rgba(255, 255, 255, 0.95);
}
button.secondary:active {
  transform: translateY(0.5px);
  box-shadow: var(--neu-inset);
}

button.gold {
  background-image: linear-gradient(135deg, #FFF7B0 0%, var(--gold) 100%);
  border: 1px solid rgba(238, 223, 16, 0.5);
  box-shadow: 3px 3px 10px rgba(180, 184, 218, 0.38), -3px -3px 10px rgba(255, 255, 255, 0.9);
  color: var(--navy);
  border-radius: 12px;
  transition: transform 0.18s var(--ease-out), box-shadow 0.18s var(--ease-out), filter 0.18s var(--ease-out);
}
button.gold:hover {
  transform: translateY(-1.5px);
  box-shadow: 4px 4px 14px rgba(180, 184, 218, 0.42), -4px -4px 14px rgba(255, 255, 255, 0.95);
  filter: brightness(1.02);
}
button.gold:active {
  transform: translateY(0.5px);
  box-shadow: inset 2px 2px 5px rgba(0,0,0,0.15), inset -2px -2px 5px rgba(255,255,255,0.3);
}

button.danger {
  background: rgba(253, 236, 236, 0.65);
  border: 1px solid rgba(253, 236, 236, 0.9);
  box-shadow: 3px 3px 8px rgba(180, 184, 218, 0.3), -3px -3px 8px rgba(255, 255, 255, 0.9);
  color: #9B2C2C;
  border-radius: 12px;
  transition: transform 0.18s var(--ease-out), box-shadow 0.18s var(--ease-out), background-color 0.18s var(--ease-out);
}
button.danger:hover {
  transform: translateY(-1px);
  background: rgba(253, 236, 236, 0.85);
  box-shadow: 1px 1px 3px rgba(180, 184, 218, 0.2), -1px -1px 3px rgba(255, 255, 255, 0.9);
}
button.danger:active {
  transform: translateY(0.5px);
  box-shadow: inset 2px 2px 4px rgba(155, 44, 44, 0.15), inset -2px -2px 4px rgba(255, 255, 255, 0.4);
}

/* Inset Neumorphic Input Wells */
input, textarea, select,
.modal input, .modal textarea, .modal select,
#loginCard input, #loginCard select,
.note-input-row input {
  background: rgba(240, 241, 249, 0.55);
  border: 1px solid rgba(255, 255, 255, 0.65) !important;
  box-shadow: var(--neu-inset);
  color: var(--ink);
  font-weight: 500;
  border-radius: 12px;
  transition: border-color 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out), background-color 0.2s var(--ease-out);
}
input:focus, textarea:focus, select:focus,
.modal input:focus, .modal textarea:focus, .modal select:focus,
#loginCard input:focus, #loginCard select:focus,
.note-input-row input:focus {
  background: rgba(240, 241, 249, 0.75);
  border-color: var(--navy) !important;
  box-shadow: var(--neu-inset-focus);
  outline: none;
}

/* Glass-Neumorphic Tab Bars */
.tabs {
  gap: 8px;
  padding: 6px;
  background: rgba(180, 184, 218, 0.18);
  border-radius: 999px;
  border: 1px solid rgba(255, 255, 255, 0.4);
  box-shadow: var(--neu-inset);
}
.tab {
  border-radius: 999px;
  background: transparent;
  border: 1px solid transparent !important;
  color: var(--navy);
  font-weight: 600;
  transition: background-color 0.2s var(--ease-out), color 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out);
}
.tab:hover {
  background: rgba(255, 255, 255, 0.4);
  transform: none;
  box-shadow: none;
}
.tab.active {
  background: var(--navy);
  border-color: var(--navy) !important;
  color: var(--white);
  box-shadow: 2px 2px 6px rgba(180, 184, 218, 0.35), -2px -2px 6px rgba(255, 255, 255, 0.7);
}

.section-title {
  display: flex;
  align-items: center;
  gap: 8px;
  letter-spacing: .1em;
}
.section-title::before {
  content: "";
  width: 14px;
  height: 2px;
  border-radius: 2px;
  background: var(--gold);
  flex: 0 0 auto;
}

/* Glass-Neumorphic Booking / Appointment Cards */
.appt {
  background: var(--glass-bg);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: var(--glass-border) !important;
  border-radius: 14px;
  box-shadow: var(--neu-flat);
  transition: transform 0.2s var(--ease-out), box-shadow 0.2s var(--ease-out), border-color 0.2s var(--ease-out);
}
.appt:hover {
  transform: translateY(-1.5px);
  box-shadow: var(--neu-flat-hover);
}
.appt .when { letter-spacing: .01em; }

.queue-alert {
  border: 1px solid rgba(238, 223, 16, 0.7);
  box-shadow: 0 0 0 3px rgba(238, 223, 16, 0.2), var(--neu-flat);
}

.badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  border-radius: 999px;
}
.badge::before {
  content: "";
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
  opacity: .9;
}
.badge.pending { background: #FFF7D6; color: #8A6D00; }
.badge.confirmed { background: #E3F5E9; color: #1F7A3F; }
.badge.cancelled { background: #FDECEC; color: #9B2C2C; }
.badge.completed { background: var(--lavender-light); color: var(--navy); }
.badge.waiting { background: var(--lavender-light); color: var(--navy); }
.badge.called { background: #E3F5E9; color: #1F7A3F; }
.badge.held { background: #FDEAD3; color: #9A5B00; }
.badge.no_show { background: #FDECEC; color: #9B2C2C; }

.info {
  background: rgba(47, 48, 128, 0.06);
  border: 1px solid rgba(47, 48, 128, 0.14);
}
.error {
  background: #FEF2F2;
  border: 1px solid rgba(155, 44, 44, 0.16);
}

/* Glass-Neumorphic Interactive Elements */
.note-thread {
  background: rgba(240, 241, 249, 0.5);
  border: 1px solid rgba(255, 255, 255, 0.5);
  box-shadow: var(--neu-inset);
  border-radius: 12px;
}
.log-row {
  background: rgba(255, 255, 255, 0.45);
  border: var(--glass-border) !important;
  border-radius: 12px;
  box-shadow: var(--neu-flat);
}

.modal-bg {
  -webkit-backdrop-filter: blur(8px);
  backdrop-filter: blur(8px);
}
.modal {
  background: rgba(255, 255, 255, 0.72) !important;
  backdrop-filter: blur(24px);
  -webkit-backdrop-filter: blur(24px);
  border: 1px solid rgba(255, 255, 255, 0.65) !important;
  box-shadow: var(--shadow-lg) !important;
  border-radius: 20px;
  animation: modalIn .4s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes modalIn{
  0%{ opacity: 0; transform: translateY(40px) scale(.92); }
  50%{ opacity: 1; transform: translateY(-6px) scale(1.01); }
  70%{ transform: translateY(3px) scale(.995); }
  100%{ opacity: 1; transform: none; }
}

.alert-overlay {
  -webkit-backdrop-filter: blur(8px);
  backdrop-filter: blur(8px);
}
.alert-card {
  border-radius: 18px;
  background: rgba(255, 255, 255, 0.8) !important;
  backdrop-filter: blur(20px);
  border: 3px solid var(--gold) !important;
  box-shadow: var(--shadow-lg) !important;
}

.toast {
  background: rgba(47, 48, 128, 0.85);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border: 1px solid rgba(255, 255, 255, 0.2);
  color: var(--white);
  border-radius: 12px;
  box-shadow: var(--shadow-lg);
}

/* Beautiful Premium Glass-Neumorphic Confirmation Screen */
.confirm {
  background: rgba(255, 255, 255, 0.65);
  backdrop-filter: var(--glass-blur);
  -webkit-backdrop-filter: var(--glass-blur);
  border: var(--glass-border);
  box-shadow: var(--neu-flat);
  border-radius: 20px;
  padding: 30px;
  text-align: center;
}
.confirm .check {
  background: var(--navy);
  color: var(--white);
  box-shadow: 0 0 20px rgba(47, 48, 128, 0.25), inset 2px 2px 5px rgba(255, 255, 255, 0.2);
  border: 1px solid rgba(255, 255, 255, 0.15);
}
.ref{ letter-spacing: .1em; }

.manage-link{
  display:inline-block;
  margin-top:4px;
  padding:10px 18px;
  border-radius:999px;
  background:linear-gradient(180deg,#FFF7B0 0%,var(--gold) 100%);
  color:var(--navy);
  font-weight:700;
  font-size:14px;
  text-decoration:none;
  box-shadow:0 2px 8px rgba(238,223,16,.28);
  transition:transform .15s, filter .2s;
}
.manage-link:hover{ filter:brightness(1.04); transform:translateY(-1px); }
.manage-link:active{ transform:scale(.97); }

.appt-when{ letter-spacing: .01em; }
.empty-note{ color: #6b6f8a; }
footer{ letter-spacing: .04em; }

/* Sticky Frosted Glass Topbar Navigation */
#topbar {
  position: sticky;
  top: 0;
  z-index: 20;
  background: rgba(47, 48, 128, 0.75) !important;
  backdrop-filter: blur(20px) !important;
  -webkit-backdrop-filter: blur(20px) !important;
  border: 1px solid rgba(255, 255, 255, 0.15) !important;
  border-radius: 12px;
  padding: 12px 14px;
  box-shadow: 0 10px 30px rgba(31, 38, 135, 0.15) !important;
}

@media (prefers-reduced-motion: reduce){
  *, *::before, *::after{
    animation-duration: .01ms !important;
    transition-duration: .01ms !important;
  }
}

/* ---------- Staff dashboard: calmer hierarchy ----------
   Scoped to the staff page only via <body class="staff-page">.
   Quieter secondary actions + softer bold text so the primary
   action and each card's focal point stand out.
   Delete this block (or git revert) to restore. */

.staff-page button{ font-weight:600; }
.staff-page button.primary{ font-weight:700; }

/* Topbar: solid gold = primary action, outline gold = secondary,
   PIN / log-out become quiet ghost buttons on navy. */
.staff-page #topbar .primary-actions{ gap:8px; display:flex; align-items:center; }
.staff-page #topbar .primary-actions button{
  padding:7px 12px;
  border-radius:999px;
  box-shadow:none;
  transform:none;
}
.staff-page #topbar .primary-actions button.gold:first-child{
  background:linear-gradient(180deg,#FFF7B0 0%,var(--gold) 100%);
  color:var(--navy);
  border:1px solid rgba(238,223,16,.8);
  box-shadow:0 2px 8px rgba(238,223,16,.28);
}
.staff-page #topbar .primary-actions button.gold:not(:first-child){
  background:rgba(238,223,16,.14);
  color:var(--gold);
  border:1px solid rgba(238,223,16,.4);
  box-shadow:none;
}
.staff-page #topbar .primary-actions button.gold:hover{ filter:brightness(1.04); transform:none; }
.staff-page #topbar .who{ font-weight:600; }

/* Tabs: quieter so only the active pill carries weight. */
.staff-page .tab{ font-weight:600; padding:8px 16px; }

/* Officer filter chips: flat and calm unless active. */
.staff-page .officer-chip{
  font-weight:600;
  border-width:1px;
  padding:6px 13px;
  box-shadow:none;
}
.staff-page .officer-chip:hover{ transform:none; box-shadow:none; }
.staff-page .officer-chip.active{
  font-weight:700;
  box-shadow:0 0 0 2px var(--gold);
}

/* Cards: flat, one focal point per card. */
.staff-page .appt{
  box-shadow:none;
  padding:14px 16px;
  margin-bottom:10px;
}
.staff-page .appt:hover{ box-shadow:var(--shadow-sm); }
.staff-page .appt .when{ font-weight:700; }
.staff-page .appt .officer-name{ font-weight:600; }
.staff-page .appt .who{ font-weight:600; }

/* Card actions: quiet outlines; filled on hover. */
.staff-page .appt .btns button{
  background:transparent;
  border:1px solid var(--hairline-strong);
  color:var(--navy);
  padding:5px 11px;
  font-size:12px;
  font-weight:600;
  box-shadow:none;
}
.staff-page .appt .btns button.danger{
  border-color:rgba(155,44,44,.3);
  color:#9B2C2C;
}
.staff-page .appt .btns button:hover{
  background:var(--lavender-light);
  filter:none;
  transform:none;
}
.staff-page .appt .btns button.danger:hover{ background:#FDECEC; }

/* Section headings: keep the gold tick, drop the shout. */
.staff-page .section-title{ font-weight:600; }
.staff-page .badge{ font-weight:600; }

/* Notes: softer sender labels, quiet send button. */
.staff-page .note-line b{ font-weight:600; }
.staff-page .note-input-row button{
  background:transparent;
  border:1px solid var(--hairline-strong);
  color:var(--navy);
  box-shadow:none;
}

/* Audit log rows. */
.staff-page .log-row .top{ font-weight:600; }

/* Modals: Cancel is a quiet outline, the confirm action stays primary. */
.staff-page .modal button.secondary{
  background:transparent;
  border:1px solid var(--hairline-strong);
  color:var(--navy);
  box-shadow:none;
}
.staff-page .modal button.secondary:hover{
  background:var(--lavender-light);
  filter:none;
}

/* Lucide Icon Integration Helpers */
.lucide {
  display: inline-block;
  vertical-align: middle;
  stroke-width: 2.25;
}
button .lucide {
  margin-right: 6px;
  position: relative;
  top: -1px;
}
.tab .lucide {
  margin-right: 6px;
  position: relative;
  top: -1px;
}

/* ============================================================
   MOTION ANIMATIONS — Physics-based spring & stagger effects
   Pure CSS, no JS library required. $0 cost.
   ============================================================ */

/* --- Spring Alert Bounce --- */
.alert-card {
  animation: alertBounce .5s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes alertBounce{
  0%{ opacity: 0; transform: scale(.7) translateY(30px); }
  40%{ opacity: 1; transform: scale(1.06) translateY(-8px); }
  60%{ transform: scale(.97) translateY(3px); }
  80%{ transform: scale(1.01) translateY(-1px); }
  100%{ opacity: 1; transform: none; }
}

/* --- Toast Slide-Up --- */
.toast {
  animation: toastIn .45s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes toastIn{
  0%{ opacity: 0; transform: translateX(-50%) translateY(30px) scale(.9); }
  50%{ opacity: 1; transform: translateX(-50%) translateY(-4px) scale(1.02); }
  100%{ opacity: 1; transform: translateX(-50%) translateY(0) scale(1); }
}

/* --- Button Tactile Press --- */
button.primary:active:not(:disabled),
button.secondary:active,
button.danger:active,
button.gold:active {
  animation: btnPress .2s cubic-bezier(.22,.61,.36,1);
}
@keyframes btnPress{
  0%{ transform: translateY(0); }
  40%{ transform: translateY(1.5px) scale(.97); }
  100%{ transform: translateY(0) scale(1); }
}

/* --- Card & Appt Queue Stagger Entrance --- */
.appt, .card, .officer-card, .log-row {
  animation: cardFadeIn .35s cubic-bezier(.22,.61,.36,1) both;
}
@keyframes cardFadeIn{
  0%{ opacity: 0; transform: translateY(12px); }
  100%{ opacity: 1; transform: none; }
}
/* Staggered delay for list items */
.appt:nth-child(1), .card:nth-child(1), .log-row:nth-child(1){ animation-delay: 0ms; }
.appt:nth-child(2), .card:nth-child(2), .log-row:nth-child(2){ animation-delay: 40ms; }
.appt:nth-child(3), .card:nth-child(3), .log-row:nth-child(3){ animation-delay: 80ms; }
.appt:nth-child(4), .card:nth-child(4), .log-row:nth-child(4){ animation-delay: 120ms; }
.appt:nth-child(5), .card:nth-child(5), .log-row:nth-child(5){ animation-delay: 160ms; }
.appt:nth-child(6), .card:nth-child(6), .log-row:nth-child(6){ animation-delay: 200ms; }
.appt:nth-child(7), .card:nth-child(7), .log-row:nth-child(7){ animation-delay: 240ms; }
.appt:nth-child(8), .card:nth-child(8), .log-row:nth-child(8){ animation-delay: 280ms; }

/* --- Ribbon Step Transition --- */
.ribbon .seg.active {
  animation: segPop .3s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes segPop{
  0%{ transform: scale(.92); }
  50%{ transform: scale(1.04); }
  100%{ transform: none; }
}

/* --- Chip & Slot Select Bounce --- */
.chip.selected, .officer-chip.active, .slot.selected {
  animation: chipBounce .3s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes chipBounce{
  0%{ transform: scale(.94); }
  40%{ transform: scale(1.06); }
  70%{ transform: scale(.98); }
  100%{ transform: none; }
}

/* --- Badge Pulse on Status Change --- */
.badge {
  animation: badgePop .35s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes badgePop{
  0%{ transform: scale(.8); opacity: .5; }
  50%{ transform: scale(1.1); }
  100%{ transform: none; opacity: 1; }
}

/* --- Queue Alert Gold Glow Pulse --- */
.queue-alert {
  animation: alertGlow 2s ease-in-out infinite;
}
@keyframes alertGlow{
  0%,100%{ box-shadow: 0 0 0 3px rgba(238,223,16,.2), var(--neu-flat); }
  50%{ box-shadow: 0 0 0 6px rgba(238,223,16,.35), var(--neu-flat); }
}

/* --- Check Confirm Spin-In --- */
.confirm .check {
  animation: checkSpin .6s cubic-bezier(.175,.885,.32,1.275);
}
@keyframes checkSpin{
  0%{ transform: scale(0) rotate(-180deg); opacity: 0; }
  60%{ transform: scale(1.15) rotate(10deg); opacity: 1; }
  80%{ transform: scale(.95) rotate(-3deg); }
  100%{ transform: none; opacity: 1; }
}

/* --- Page Load Header Fade --- */
header.brand {
  animation: headerFade .5s ease-out;
}
@keyframes headerFade{
  0%{ opacity: 0; transform: translateY(-8px); }
  100%{ opacity: 1; transform: none; }
}

/* --- Tab Switch Crossfade --- */
#frontDeskView, #apptsView, #logView, #pinsView {
  animation: viewFade .25s ease-out;
}
@keyframes viewFade{
  0%{ opacity: 0; }
  100%{ opacity: 1; }
}

/* --- Note Thread Slide-In --- */
.note-line {
  animation: noteSlide .25s ease-out;
}
@keyframes noteSlide{
  0%{ opacity: 0; transform: translateX(-6px); }
  100%{ opacity: 1; transform: none; }
}

/* --- Smooth Focus Ring Transition --- */
input, textarea, select, button {
  transition: box-shadow .2s var(--ease-out), transform .15s var(--ease-out), background .2s var(--ease-out), border-color .2s var(--ease-out);
}

/* --- Reduced Motion Respect --- */
@media (prefers-reduced-motion: reduce){
  .appt, .card, .officer-card, .log-row,
  .alert-card, .toast, .confirm .check,
  .ribbon .seg.active, .chip.selected, .officer-chip.active,
  .slot.selected, .badge, .queue-alert, header.brand,
  #frontDeskView, #apptsView, #logView, #pinsView, .note-line {
    animation-duration: .01ms !important;
    animation-delay: 0ms !important;
  }
}

/* ============================================================
   SKELETON LOADERS — Shimmer placeholder cards
   ============================================================ */
.skeleton{
  position:relative;
  overflow:hidden;
  background:rgba(180,184,218,.15);
  border-radius:10px;
  min-height:60px;
}
.skeleton::after{
  content:"";
  position:absolute;
  inset:0;
  background:linear-gradient(90deg, transparent 0%, rgba(255,255,255,.5) 50%, transparent 100%);
  animation:shimmer 1.5s infinite;
}
@keyframes shimmer{
  0%{ transform:translateX(-100%); }
  100%{ transform:translateX(100%); }
}
.skeleton-line{ height:14px; margin-bottom:10px; border-radius:6px; }
.skeleton-line.w60{ width:60%; }
.skeleton-line.w80{ width:80%; }
.skeleton-line.w40{ width:40%; }
.skeleton-circle{ width:40px; height:40px; border-radius:50%; }

/* ============================================================
   TOAST NOTIFICATIONS — Non-blocking confirmations
   ============================================================ */
.toast-container{
  position:fixed;
  bottom:24px;
  left:50%;
  transform:translateX(-50%);
  z-index:9999;
  display:flex;
  flex-direction:column;
  gap:8px;
  align-items:center;
  pointer-events:none;
}
.toast{
  pointer-events:auto;
  background:rgba(47,48,128,.92);
  backdrop-filter:blur(12px);
  -webkit-backdrop-filter:blur(12px);
  color:var(--white);
  padding:12px 20px;
  border-radius:12px;
  font-size:14px;
  font-weight:600;
  box-shadow:0 8px 32px rgba(31,38,135,.25);
  border:1px solid rgba(255,255,255,.15);
  display:flex;
  align-items:center;
  gap:8px;
  max-width:90vw;
  animation:toastIn .4s cubic-bezier(.175,.885,.32,1.275);
}
.toast.success{ border-left:3px solid #48bb78; }
.toast.error{ border-left:3px solid #fc8181; }
.toast.info{ border-left:3px solid var(--gold); }
.toast.exiting{ animation:toastOut .3s ease-in forwards; }
@keyframes toastOut{
  to{ opacity:0; transform:translateY(10px) scale(.95); }
}
.toast .toast-icon{ flex-shrink:0; }
.toast .toast-msg{ flex:1; }

/* ============================================================
   EMPTY STATES — Illustrated + actionable
   ============================================================ */
.empty-state{
  text-align:center;
  padding:32px 20px;
  color:#8890a8;
}
.empty-state .empty-icon{
  width:56px;
  height:56px;
  margin:0 auto 14px;
  background:rgba(180,184,218,.15);
  border-radius:50%;
  display:flex;
  align-items:center;
  justify-content:center;
  color:var(--lavender);
}
.empty-state .empty-title{
  font-size:15px;
  font-weight:600;
  color:var(--navy);
  margin-bottom:4px;
}
.empty-state .empty-desc{
  font-size:13px;
  color:#8890a8;
  line-height:1.5;
}

/* ============================================================
   AVATAR INITIALS — Visual identity
   ============================================================ */
.avatar{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  border-radius:50%;
  font-weight:700;
  color:var(--white);
  flex-shrink:0;
  text-transform:uppercase;
}
.avatar.sm{ width:28px; height:28px; font-size:11px; }
.avatar.md{ width:36px; height:36px; font-size:13px; }
.avatar.lg{ width:48px; height:48px; font-size:16px; }
.avatar.xl{ width:64px; height:64px; font-size:20px; }

/* Avatar color palette (cycled by index) */
.avatar.c0{ background:var(--navy); }
.avatar.c1{ background:#5b6abf; }
.avatar.c2{ background:#7c3aed; }
.avatar.c3{ background:#2563eb; }
.avatar.c4{ background:#0891b2; }
.avatar.c5{ background:#059669; }
.avatar.c6{ background:#d97706; }
.avatar.c7{ background:#dc2626; }

/* Avatar with online/status dot */
.avatar-wrap{ position:relative; display:inline-block; }
.avatar-wrap .status-dot{
  position:absolute;
  bottom:0;
  right:0;
  width:10px;
  height:10px;
  border-radius:50%;
  border:2px solid var(--white);
}
.avatar-wrap .status-dot.online{ background:#48bb78; }
.avatar-wrap .status-dot.busy{ background:#ed8936; }
.avatar-wrap .status-dot.offline{ background:#a0aec0; }

/* ============================================================
   BUTTON SPINNERS — Loading state
   ============================================================ */
.btn-spinner{
  display:inline-block;
  width:16px;
  height:16px;
  border:2px solid rgba(255,255,255,.3);
  border-top-color:var(--white);
  border-radius:50%;
  animation:spin .6s linear infinite;
  vertical-align:middle;
  margin-right:6px;
}
button.primary .btn-spinner{ border-color:rgba(255,255,255,.3); border-top-color:var(--white); }
button.secondary .btn-spinner,
button.gold .btn-spinner{ border-color:rgba(47,48,128,.2); border-top-color:var(--navy); }
@keyframes spin{ to{ transform:rotate(360deg); } }

/* ============================================================
   RELATIVE TIME — "2 min ago" styling
   ============================================================ */
.relative-time{
  font-size:12px;
  color:#8890a8;
  font-weight:500;
}
.relative-time.live{
  color:var(--navy);
  font-weight:600;
}

/* ============================================================
   QUEUE COUNTDOWN — "Waiting 5m"
   ============================================================ */
.countdown{
  display:inline-flex;
  align-items:center;
  gap:4px;
  font-size:12px;
  font-weight:600;
  color:#8890a8;
  margin-top:4px;
}
.countdown .countdown-icon{ color:var(--lavender); }
.countdown.urgent{ color:#e53e3e; }
.countdown.urgent .countdown-icon{ color:#e53e3e; }

/* ============================================================
   ENHANCED EMPTY NOTE (override old plain text)
   ============================================================ */
.empty-note{
  text-align:center;
  color:#8890a8;
  font-size:13.5px;
  padding:14px;
  display:flex;
  flex-direction:column;
  align-items:center;
  gap:6px;
}
.empty-note .lucide{ color:var(--lavender); }

/* ============================================================
   RESPONSIVE AVATAR IN CARDS
   ============================================================ */
.appt .row1{ gap:10px; }
.appt .avatar-wrap{ margin-right:4px; }
.note-line{ display:flex; gap:8px; align-items:flex-start; }
.note-line .avatar{ flex-shrink:0; margin-top:2px; }
.note-line .note-content{ flex:1; min-width:0; }

/* ============================================================
   USER MENU DROPDOWN — Replaces inline Change PIN / Log Out
   ============================================================ */
.user-menu{ position:relative; }
.user-menu-btn{
  display:flex; align-items:center; gap:8px;
  background:rgba(255,255,255,.12); border:1px solid rgba(255,255,255,.18);
  border-radius:10px; padding:6px 12px 6px 6px; cursor:pointer;
  color:var(--white); font-size:13px; font-weight:600;
  transition:background .2s, transform .15s;
}
.user-menu-btn:hover{ background:rgba(255,255,255,.2); }
.user-menu-btn:active{ transform:scale(.97); }
.user-menu-btn .avatar{ flex-shrink:0; }
.user-menu-btn .lucide{ width:16px; height:16px; opacity:.7; }
.user-menu-dd{
  display:none; position:absolute; top:calc(100% + 6px); right:0;
  background:rgba(255,255,255,.95); backdrop-filter:blur(16px);
  -webkit-backdrop-filter:blur(16px);
  border:1px solid rgba(180,184,218,.25); border-radius:12px;
  box-shadow:0 12px 40px rgba(31,38,135,.18);
  min-width:180px; padding:6px; z-index:50;
  animation:ddIn .2s cubic-bezier(.175,.885,.32,1.275);
}
.user-menu-dd.show{ display:block; }
@keyframes ddIn{ from{opacity:0;transform:translateY(-6px) scale(.96);} to{opacity:1;transform:none;} }
.user-menu-dd button{
  display:flex; align-items:center; gap:8px; width:100%;
  background:none; border:none; padding:10px 12px; border-radius:8px;
  font-size:14px; font-weight:500; color:var(--navy); cursor:pointer;
  transition:background .15s;
}
.user-menu-dd button:hover{ background:rgba(180,184,218,.15); }
.user-menu-dd button.danger{ color:#e53e3e; }
.user-menu-dd button.danger:hover{ background:rgba(229,62,62,.08); }
.user-menu-dd .lucide{ width:16px; height:16px; }
.user-menu-dd hr{ border:none; border-top:1px solid var(--lavender-light); margin:4px 0; }

@media(max-width:640px){
  .user-menu-btn span{ display:none; }
  .user-menu-btn{ padding:6px; }
}

/* Check-in phone-number live search */
.ci-search{ position:relative; }
.suggest{
  position:absolute;
  top:calc(100% + 4px);
  left:0; right:0;
  background:rgba(255,255,255,.98);
  backdrop-filter:blur(14px);
  -webkit-backdrop-filter:blur(14px);
  border:1px solid var(--lavender);
  border-radius:12px;
  box-shadow:0 12px 30px rgba(26,26,26,.18);
  overflow:hidden;
  z-index:60;
  max-height:260px;
  overflow-y:auto;
}
.suggest-item{
  display:flex; align-items:center; gap:10px;
  padding:10px 12px; cursor:pointer;
  transition:background .15s;
  border-bottom:1px solid rgba(180,184,218,.25);
}
.suggest-item:last-child{ border-bottom:none; }
.suggest-item:hover{ background:var(--lavender-light); }
.suggest-main{ flex:1; min-width:0; }
.suggest-name{ font-weight:700; font-size:14px; color:var(--navy); }
.suggest-when{ font-size:12.5px; color:var(--navy); margin-top:1px; }
.suggest-meta{ font-size:11.5px; color:#6b6f8a; margin-top:1px; }
.suggest-empty{ padding:14px; font-size:13px; color:#6b6f8a; text-align:center; }

.divider{
  display:flex; align-items:center; gap:10px;
  margin:14px 0 4px; font-size:12.5px; font-weight:700; color:#6b6f8a;
}
.divider::before,
.divider::after{ content:''; flex:1; height:1px; background:var(--lavender); }

/* Per-visitor note preview on queue cards */
.note-preview{
  display:flex; align-items:center; gap:6px;
  margin-top:8px; padding:6px 10px;
  background:rgba(238,223,16,.14);
  border:1px solid rgba(238,223,16,.35);
  border-radius:8px;
  font-size:12.5px; color:var(--navy);
  cursor:pointer;
  transition:background .15s;
}
.note-preview:hover{ background:rgba(238,223,16,.24); }
.note-preview-icon{ color:#8a7d00; flex-shrink:0; }
.note-preview-text{ flex:1; min-width:0; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.note-preview-text b{ font-weight:700; }
.note-count{
  flex-shrink:0;
  background:var(--navy); color:var(--gold);
  font-size:11px; font-weight:700;
  border-radius:999px; padding:1px 7px;
}